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We accept cancellation of orders before the product has been shipped or manufactured. If an order is cancelled, you will receive a full refund. If the product has already been shipped, we will not be able to cancel the order. Returns (if applicable)

We accept returns. To be eligible for return, your item must be unused and it must also be in its original packaging. Consumers who return goods for improper reasons(Not limited to unwanted, intentional damage and other reasons) or refuse to accept them, are responsible for the seller's shipping costs,In order to complete your return, we require a receipt or proof of purchase. Please ask our customer service to ensure that your parcel is sent to the correct address. 

Shipping costs are borne by the consumer for returns caused by the consumer. The exact cost is based on the courier company you choose.

In some areas, we reserve the right to refuse a refund if the recipient refuses to clear customs and duty and the goods are lost or destroyed, and if the goods are successfully returned, we will deduct the shipping costs of the order from the refund,Returns can be applied for within 14 days (14 days or more) after signing for the product

Refunds (if applicable) Once your return has been received and inspected, we will send you a receipt notification via email. We will also notify you of the approval or rejection of your refund. If you are approved, we will process your refund and automatically credit your credit card or original payment method within a certain number of days. Delayed or lost refunds (if applicable) If you have not received your refund, please check your bank account again first. Then contact your credit card company, it may take some time for your refund to be officially issued. Next contact your bank. There is usually some processing time before a refund is issued. If you have done all of this and have not received your refund, please contact us at migoo@zorraer.com

Please contact our customer service at migoo@zorraer.com to get the return address.